PRIVACY POLICY

Last Updated: 14 August 2026

Katie Lewis ("I", "me", "my") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how I collect, use, store and protect your personal information when you visit www.katielewisx.co.uk, register for my free Webclass, purchase the Discovery Process, or otherwise interact with my business.

Please read this Privacy Policy carefully before using this website.

1. Who I Am

Data Controller

Katie Lewis
Sole Trader

48 Angus Close
Chessington
Surrey
KT9 2BP

Email: [email protected]

As the Data Controller, I am responsible for deciding how your personal information is collected and used.

2. What Information I Collect

Depending on how you interact with my business, I may collect:

Personal Information

Full name

Email address

Telephone number

Instagram username

Billing address

Payment information (processed securely through Stripe)

Purchase history

Technical Information

When you visit my website, I may automatically collect information including:

IP address

Browser type

Device type

Operating system

Pages viewed

Time spent on the website

Referral source

Cookie data

3. How I Collect Your Information

I collect information when you:

Register for my free Webclass

Complete a contact form

Purchase the Discovery Process

Book a call through Calendly

Join Zoom meetings

Contact me by email, Instagram or social media

Subscribe to marketing emails

Browse my website

Some technical information is collected automatically through cookies and similar technologies.

4. Why I Use Your Information

I use your information to:

Provide access to the free Webclass

Deliver the Discovery Process

Process payments

Respond to your enquiries

Provide customer support

Schedule coaching calls

Send important service updates

Improve my website and customer experience

Comply with legal and accounting obligations

Send marketing communications where you have consented or where I am otherwise permitted to do so under applicable law

I will never sell your personal information.

5. My Legal Basis for Processing

Under UK GDPR, I process your information using one or more of the following lawful bases:

Contract

To provide the products or services you have purchased.

Consent

When you request my free Webclass or choose to receive marketing communications.

You may withdraw your consent at any time.

Legitimate Interests

To operate and improve my business, respond to enquiries, prevent fraud and ensure website security, provided those interests are not overridden by your rights and freedoms.

Legal Obligation

Where I must retain records for tax, accounting or other legal purposes.

6. Payments

Payments are securely processed by Stripe.

I do not store your full payment card details.

Please refer to Stripe's own Privacy Policy for information about how they process payment information.

7. Third Parties I Work With

To operate my business, I use trusted third-party providers, including:

GoHighLevel (CRM, forms and customer management)

Brevo (email communications)

Stripe (payment processing)

Calendly (appointment booking)

Zoom (online meetings)

Vimeo (video hosting)

Meta (Facebook & Instagram advertising and analytics)

Google Workspace and Google Sheets

Trello (business management)

These providers only receive information necessary to perform their services.

Some providers may process data outside the UK. Where this happens, appropriate safeguards are used in accordance with UK data protection law.

8. Marketing Communications

If you register for my free Webclass or request information, I may contact you regarding:

Your registration

Access to your training

The Discovery Process

Business-related updates

Relevant offers and opportunities

Where required by law, I will only send marketing communications with your consent.

You can unsubscribe at any time by clicking the unsubscribe link in my emails or contacting me directly.

9. Data Retention

I only keep your personal information for as long as necessary.

Typically:

Enquiries – up to 24 months

Marketing subscribers – until you unsubscribe or your data is no longer needed

Customer records – up to 6 years to comply with UK tax and accounting obligations

Payment records – retained in accordance with legal requirements

When information is no longer required, it is securely deleted or anonymised.

10. Cookies

My website uses cookies and similar technologies to:

Make the website function properly

Improve website performance

Analyse website traffic

Measure advertising performance

Improve your experience

Where required, I will ask for your consent before placing non-essential cookies on your device.

Further information is available in my Cookie Policy.

11. Your Rights

Under UK GDPR, you have the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of your information in certain circumstances

Request restriction of processing

Object to certain processing

Request transfer of your information where applicable

Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact:

[email protected]

12. Data Security

I take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, loss or disclosure. While no online system can ever be completely secure, I work with reputable service providers and take reasonable steps to protect the information you share with me.

13. Children's Privacy

My products and services are intended for individuals aged 18 years and over.

I do not knowingly collect personal information from anyone under 18.

14. Changes to This Privacy Policy

I may update this Privacy Policy from time to time.

Any changes will be published on this page together with the revised "Last Updated" date.

15. Contact

If you have any questions about this Privacy Policy or how I handle your personal information, please contact:

Katie Lewis
48 Angus Close
Chessington
Surrey
KT9 2BP

Email: [email protected]