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PRIVACY POLICY
Last Updated: 14 August 2026
Katie Lewis ("I", "me", "my") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how I collect, use, store and protect your personal information when you visit www.katielewisx.co.uk, register for my free Webclass, purchase the Discovery Process, or otherwise interact with my business.
Please read this Privacy Policy carefully before using this website.
As the Data Controller, I am responsible for deciding how your personal information is collected and used.
2. What Information I Collect
Depending on how you interact with my business, I may collect:
Personal Information
Full name
Email address
Telephone number
Instagram username
Billing address
Payment information (processed securely through Stripe)
Purchase history
Technical Information
When you visit my website, I may automatically collect information including:
IP address
Browser type
Device type
Operating system
Pages viewed
Time spent on the website
Referral source
Cookie data
3. How I Collect Your Information
I collect information when you:
Register for my free Webclass
Complete a contact form
Purchase the Discovery Process
Book a call through Calendly
Join Zoom meetings
Contact me by email, Instagram or social media
Subscribe to marketing emails
Browse my website
Some technical information is collected automatically through cookies and similar technologies.
4. Why I Use Your Information
I use your information to:
Provide access to the free Webclass
Deliver the Discovery Process
Process payments
Respond to your enquiries
Provide customer support
Schedule coaching calls
Send important service updates
Improve my website and customer experience
Comply with legal and accounting obligations
Send marketing communications where you have consented or where I am otherwise permitted to do so under applicable law
I will never sell your personal information.
5. My Legal Basis for Processing
Under UK GDPR, I process your information using one or more of the following lawful bases:
Contract
To provide the products or services you have purchased.
Consent
When you request my free Webclass or choose to receive marketing communications.
You may withdraw your consent at any time.
Legitimate Interests
To operate and improve my business, respond to enquiries, prevent fraud and ensure website security, provided those interests are not overridden by your rights and freedoms.
Legal Obligation
Where I must retain records for tax, accounting or other legal purposes.
6. Payments
Payments are securely processed by Stripe.
I do not store your full payment card details.
Please refer to Stripe's own Privacy Policy for information about how they process payment information.
7. Third Parties I Work With
To operate my business, I use trusted third-party providers, including:
GoHighLevel (CRM, forms and customer management)
Brevo (email communications)
Stripe (payment processing)
Calendly (appointment booking)
Zoom (online meetings)
Vimeo (video hosting)
Meta (Facebook & Instagram advertising and analytics)
Google Workspace and Google Sheets
Trello (business management)
These providers only receive information necessary to perform their services.
Some providers may process data outside the UK. Where this happens, appropriate safeguards are used in accordance with UK data protection law.
8. Marketing Communications
If you register for my free Webclass or request information, I may contact you regarding:
Your registration
Access to your training
The Discovery Process
Business-related updates
Relevant offers and opportunities
Where required by law, I will only send marketing communications with your consent.
You can unsubscribe at any time by clicking the unsubscribe link in my emails or contacting me directly.
9. Data Retention
I only keep your personal information for as long as necessary.
Typically:
Enquiries – up to 24 months
Marketing subscribers – until you unsubscribe or your data is no longer needed
Customer records – up to 6 years to comply with UK tax and accounting obligations
Payment records – retained in accordance with legal requirements
When information is no longer required, it is securely deleted or anonymised.
10. Cookies
My website uses cookies and similar technologies to:
Make the website function properly
Improve website performance
Analyse website traffic
Measure advertising performance
Improve your experience
Where required, I will ask for your consent before placing non-essential cookies on your device.
Further information is available in my Cookie Policy.
11. Your Rights
Under UK GDPR, you have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information in certain circumstances
Request restriction of processing
Object to certain processing
Request transfer of your information where applicable
Withdraw consent at any time where processing is based on consent
I take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, loss or disclosure. While no online system can ever be completely secure, I work with reputable service providers and take reasonable steps to protect the information you share with me.
13. Children's Privacy
My products and services are intended for individuals aged 18 years and over.
I do not knowingly collect personal information from anyone under 18.
14. Changes to This Privacy Policy
I may update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised "Last Updated" date.
15. Contact
If you have any questions about this Privacy Policy or how I handle your personal information, please contact:
Katie Lewis 48 Angus Close Chessington Surrey KT9 2BP